Measures were taken for personal protection (guests & personnel)
The company informs and encourages staff and third parties to comply with good personal and respiratory hygiene practices (washing – cleaning hands, covering the nose and mouth during coughing or sneezing with a tissue, etc.).
Provides the staff with the appropriate Personal Protective Equipment (PPE) (masks, face shield, gloves, safety net, etc.), in accordance with the specific instructions/directions of EODY, the National Committee for Public Health Protection, and decisions of competent bodies.
Supervises the adequacy of PPE stocks.
It trains the staff for the safe use of PPE based on the instructions of EODY and supervises their correct use.
Educates on the required actions of the employees themselves in case of suspicious symptoms, such as the immediate notification of the health manager and the Administration for the prevention of the spread of Covid-19 and the planned isolation.
Informs and trains the staff regarding the special instructions for cleaning in case of an outbreak. Specifically:
a) the person remains in his room with the door closed,
b) he is immediately given a simple surgical protective mask and tissues,
c) if there is an attendant who wishes to stay close to him, a simple surgical mask is given and a recommendation is made to wash his hands meticulously after any contact with the suspected case and not to touch his face,
d) the entry of staff members into the room is prohibited and only one staff member deals with the client’s requests,
e) the used personal protective equipment is discarded in a closed bucket,
f) after disposing of the protective equipment is followed by thorough hand washing.
When requested, it is possible to:
inform guests about: the accommodation policy and the measures taken to deal with any incidents, useful information for healthcare providers, public and private hospitals, COVID-19 reference hospitals and pharmacies in the area; and
provision of Personal Protective Equipment if requested by the client.
Special equipment (medical kit) in case of an incident, such as gloves and disposable masks, antiseptics, cleaning wipes, apron, long-sleeved robe, laser thermometer. The special kit is equipped and placed in a place where all program managers and staff are informed about its use.
Staff can identify customer symptoms and report them directly to the healthcare professional.